Data Protection

1xbet Privacy Policy – How Your Data Is Protected

Your personal data matters to us. On this page, you'll find full details on how we collect, use, and protect your information.

Last updated: January 2026
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Our Core Data Protection Principles

How We Protect Your Privacy

Encrypted Data Transfer

Every transaction and piece of personal data you share is protected by 256-bit SSL encryption, ensuring no third party can access or steal your information.

Data not for sale

1xbet never sells your personal data to advertisers or third parties. Your data is used solely to improve the quality of our services.

KYC Verification Security

Documents submitted for identity verification are stored on fully secured servers. Only authorized personnel have access to this information.

Regular Security Audits

Our systems are regularly audited by independent third-party security experts to ensure your data remains protected at all times.

Cookie Controls

You decide which types of cookies are stored in your browser. All cookies except essential ones are managed based on your preferences.

Right to Erasure

You may request deletion of your personal data at any time. Unless we are legally required to retain it, your data will be removed within the specified timeframe.

1. What Data We Collect

1xbet's Privacy Policy We collect two types of information — data you provide directly, and data collected automatically based on how you use the platform. Both are essential to ensuring your security and the quality of our services.

We only collect data that is necessary to provide our services. We do not gather any additional or irrelevant information.

Data type What data Why it's collected
Identity Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Email, phone number, address Account Management & Notifications
Financial Payment methods, transaction history Deposits, Withdrawals & Fraud Prevention
Technical IP address, device information, browser type Security Monitoring & Service Improvement
Behavioral Betting history, game preferences, session duration Personalized Experience & Responsible Gaming

Please note: We never store your password or full payment card number on our servers. Payment details are transmitted directly to our payment processor partners in encrypted form.

2. How Your Data Is Used

1xbet's Privacy Policy Your data is used only for specific, legitimate purposes. We never use your information for any other purpose without your consent.

  • Account management: Your information is used to process registration, login, KYC verification, and to keep your account secure.
  • Financial transactions: To process deposits and withdrawals and maintain a record of your transaction history.
  • Service Improvement: To analyze your usage patterns and further improve the platform experience.
  • Relevant offers: To keep you informed about relevant bonuses and promotions based on your preferences and activity history.
  • Fraud Prevention: To detect suspicious activity and prevent money laundering.
  • Legal Obligation: To meet the requirements of applicable laws and regulatory authorities.
  • Responsible Gaming: To detect problematic betting behavior and provide timely support.

3. How Long We Retain Your Data

Our Privacy Policy Your data is never held longer than necessary. It is retained for as long as your account remains active. After account closure, certain data may be kept for a defined period due to legal obligations.

Financial transaction records are generally retained for 5 to 7 years to meet legal and regulatory requirements. KYC verification documents may be kept for up to 5 years after account closure.

Data Retention Policy: Once the retention period ends, your data is permanently deleted from our servers or anonymized in a way that makes it impossible to identify you.

4. Sharing Information with Third Parties

1xbet your Privacy PolicyWe never sell or rent your data. However, in certain circumstances, it may be necessary to share limited information with trusted partners.

  • Payment Processors: Necessary data is shared with payment partners including bKash, Nagad, and Rocket to process transactions.
  • Identity Verification Agencies: Limited data may be shared with authorized third parties to complete the KYC process.
  • Legal authorities: Data may be disclosed in response to a court order or a lawful request from a government authority.
  • Technology service providers: Server hosting and cybersecurity service providers, bound by strict confidentiality agreements.

Before sharing any data with a third party, we verify that they adhere to the same strict Privacy Policy Every partner is contractually bound to uphold the same data protection standards we follow.

5. Cookie Policy

Cookies are used when you visit the 1xbet website and app. Cookies are small data files stored in your browser that help enhance your experience. This Privacy PolicyAs part of our commitment, we aim to be fully transparent about how we use cookies.

Essential Cookies

Required for login sessions, security, and core platform functionality. These cannot be turned off.

Analytics Cookies

To understand how you use the site and help us improve our services. You can turn these off at any time.

Preference Cookies

To remember your language, theme, and preference settings and deliver a personalized experience.

Marketing Cookies

To show you relevant offers and bonuses. This is activated based on your consent and can be turned off at any time.

6. Your Rights

1xbet's Privacy Policy You have the following rights regarding your personal data. To exercise any of these rights, please contact our support team.

Right to access your data

You have the right to know what information we hold about you. Upon request, we will provide your complete data within 30 days.

Right to Rectification

You have the right to correct any inaccurate information we hold about you. Update your details through Account Settings or by contacting our support team.

Right to erasure

Under certain circumstances, you may request that your personal data be deleted. Requests will be honored unless a legal obligation requires us to retain the data.

Right to Restrict Processing

In certain cases, you may request that the processing of your data be restricted, particularly when the accuracy of the data is in dispute.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format.

Right to Object

You have the full right to object to marketing communications or to specific types of data processing.

7. Children's Privacy

1xbet is strictly prohibited for anyone under 18. Our Privacy Policy We explicitly state that we do not knowingly collect personal data from children or minors.

If a parent or guardian discovers that their child has accidentally registered on our platform, please contact us immediately. We will promptly close the account and delete all associated data.

Important: Age verification is mandatory at registration. Accounts created with false information will be permanently suspended and deposited funds may be forfeited.

8. Contact & Complaints

Our Privacy Policy If you have any questions, concerns, or complaints, please reach out to our dedicated privacy team. We typically respond within 72 hours.

To submit any data request — such as accessing, correcting, or deleting your information — write to the email address below. Please include your account details and a description of your request.

Response time
Within 72 hours
Live Support
Available 24/7
Language
Support in Bengali
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Enjoy the best betting experience on 1xbet with your data fully protected under our strict privacy policy.

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